One of my favourite programmes to watch was the comedy Only Fools & Horses. The main character Del Boy had a phrase he’d often say: “Don’t worry Rodney, this time next year we’ll be millionaires!” This phrase came to mind when talking about a company’s future recently. I had the privilege of working with a great ‘small’ business on planning their strategy.
What do you feel when you hear someone talking about the importance of your company values? Do you delight in being part of a business that lives out its standards and follows its values? Or, do you hold back your irritation at such pointless corporate fluff?
Do you remember why you set up your business? It might sound a simple question but over time the running of a business can move those that founded it on to ways of thinking, acting and dreaming that are very different from their expectations in those early days.
Team leaders are responsible for creating the conditions that allow great teams to flourish. Such a responsibility is not fulfilled by just learning a formula. It is a dynamic environment with constant movement, requiring re-assessment of expectations and adjustment if actions. So, to help leaders we share the ‘T.E.A.M.’ model as it enables a plan to form as to how to support a group to work at a higher level together
A workplace leader needs to move people through a process so that progress can be made and change can be implemented. If not, a team focused on a problem can stay stuck in awareness of the issue, rather than moving through it into a productive pattern of solutions. The simple, but practical process, I have seen utilised is to move the sharing and response to a problem through 3 stages of questioning: